Window Treatment
Care and Maintenance
How do I
clean
my Hunter Douglas window fashions?
Where can I have my Hunter Douglas window coverings
repaired
?
Can I have my shades
cut down
?
I changed the
batteries
in my Duette
®
honeycomb shade with PowerRise
®
and it still does not operate.
Can I
change the fabric
on my existing hardware? How about the lifting system on my existing shade?
Installation
How do I
measure for an inside/outside mount
?
Why does Hunter Douglas take a standard deduction on
shades ordered for an inside mount
?
Where do I mount brackets for
an outside mount
?
Warranty
What
warranty
do I have with my product?
If I am not the original owner, how can I get my shades
repaired
?
Replacement Parts
How do I order
replacement parts
?
How do I
replace the cords
on my Duette
®
honeycomb or Brilliance
®
pleated shade?
Product
Which Hunter Douglas products currently qualify for the
Federal Tax Credit
?
Where are your
colors and fabrics
on the web site?
Where can I learn more about Hunter Douglas' newest
environmentally progressive
products?
When a window fashion is called "
energy efficient
," what does that mean?
What's the difference between "
custom"
shutters and "customized" shutters?
How do I find what levels of
energy efficiency, UV protection, privacy and lighting control
my window coverings provide?
What vane sizes are available on your
Silhouette
®
window shadings
?
I see your products offer something called "
UV protection
." What's that?
What are
Duolite™ shades
?
What is
The Alustra
®
Collection
and where can I find more information about it?
I'd like to add a
top treatment to my Luminette
®
Privacy Sheers
—a cornice or something. Do you have any suggestions?
What is the difference between
Duette
®
Architella
®
shades
and Duette
®
honeycomb shades?
I want to know what
new products
Hunter Douglas has introduced recently.
What's the design benefit of using
cornices
?
Child Safety
I have
young children and safety
is a big concern for me. What Hunter Douglas products should I consider?
Motorization
I'm looking for window treatments with a
motorized lifting system
. What Hunter Douglas products should I consider?
Where can I learn about Hunter Douglas' different
operating systems
?
Purchase
What is the
Federal Tax Credit
for Energy Efficiency?
Does Hunter Douglas
sell directly to consumers
?
I'm not happy with the product I ordered, can I
exchange
it?
How do I find a
Hunter Douglas dealer
in my area?
Where can I get a
sample
of one of your products?
I do not live in the United States. How do I
find a dealer in my country
?
Where can I find more information about the
Hunter Douglas Commercial Product
line?
633 County Road 39A Southampton, NY 11968
Phone: 631-283-0885 Fax: 631-283-0035